Could not load … — Check that the API is running. |
Backend/API unreachable. Confirm the API URL env, backend running, and you’re logged in (token expired → sign in again). |
| A page/button is missing |
Your role lacks the permission. Ask a Super Admin to check Roles → your roles. |
Types in use cannot be deleted. |
The battery type is referenced by compatibility entries — remove those entries first. |
| Variant select stays disabled |
Pick a Model first; the model must have variants (add them on the Models page). |
Add at least one compatibility entry… / Row N: … |
Fill every row: battery type + positive power value, then Save. |
Customer stuck on Pending activation |
They haven’t clicked the activation email (check spam), or resend via the Generate Password flow. |
| CSV import errors |
Headers must match the template exactly; check for stray commas/quotes and re-upload. |
| Picture upload fails |
Max 5 MB, image files only (PNG/JPG/WEBP). |
429 / cooldown on Send Password |
Per-customer send cooldown after a send — wait out the countdown and retry. |